Highly Trained Restoration Specialists

It was Abraham Lincoln who famously said, “Give me six hours to chop down a tree and I will spend the first four sharpening the ax.”

His words are most certainly hyperbole, but his point is clear. “Hacking” a tree without the right tools or the right technique is tantamount to useless. In a similar way, addressing water and fire damage without the right training is at best futile and at worst fraud.

Our SERVPRO team is trained, but not just trained, highly trained. We believe the credibility of our name comes down to the skills of our team. To mitigate homes in the greater Plant City area you need talented and trained people who know what they’re doing — this is our team.

For these reasons our staff is trained in property damage restoration, both residential and commercial. Our technicians receive training from the SERVPRO corporate offices where they have a technical training academy. During a technicians time in training they’ll work on their IICRC industry certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying — amongst others.

It’s our aim to be the best and most trained in the industry and we work hard to maintain that standard with all our employees.

You can learn more about our team by visiting the about us and employee sections of our website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of NE Hillsborough County / Plant City offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)