Teresa and Big T (Tiago) did an excellent job of demolition and remediation for the mold and water damage in our large garage. Both are extremely professional, respectful and VERY hard working in this hot and humid weather. They handled our personal possessions as carefully as if they were their own. A month of water damage and mold could have been terribly stressful, but Teresa & Big T were so calm and reassuring every single day. Our Project Manager Tony Collins also did a great job keeping everything organized and well scheduled while he also took the extra time to manage our expectations at every step of the way. Tony answered my many texts and emails promptly and was always super polite. (In the midst of all this, I had eye surgery & my 75th birthday.) Shawn Meek, our acting supervisor in charge of reconstruction, also did a superior job. While he's definitely very efficient, knowledgeable & well mannered, he also managed our scheduling in a very expeditious manner. His subcontractor Mauricio, the drywall guys, the father & son painters Fabio & Miguel, and their cleaners all did excellent work. Breanne also worked a little miracle for us with help from Mike. What more could we want from a team that enters your life to help during a time of water and mold damage and duress? You want the A TEAM & that's what we got! Thank you ALL for a job well done.

I had a water heater leak that I found on New Year’s Day that had been going on for awhile. I called SERVPRO and reached Lucio, he came out same day, reassured me of what they could do, what to do before the clean up team came, and was overall extremely reassuring. We had a ton of mold and water damage in a small space, and when his team of Tiago and Derek came to clean up, they were polite, efficient, and got everything done as quickly as possible for a very reasonable price. They were so clean and respectful of every space they walked through in my home. Everyone wore masks and were very respectful of distance with COVID. Lucio stayed in touch, kept me updated, and answered my litany of questions. I was incredibly stressed about all of the mold damage, and I can’t overstate how satisfied I am with their work, follow up, and communication. I would hire Lucio and Tiago again anytime and recommend them to anyone!

SERVPRO came out to do a free inspection when we thought we had mold. They were there when they said they would be and were able to give us a quote and perform the work quickly. Nick and Kaley R. Lutz, FL